Airtel × JioTHE LIVING SIGNAL
GROUP 06SEPTEMBER 2026
The evidence register

Two service architectures.
Different execution risks.

ACADEMIC STUDY · 2026

EVIDENCE · SOURCE LIBRARY

Every claim has a place to stand.

Reporting periods, publication dates and definitions travel with the evidence. Updated external material is preserved separately from presentation claims.

01
Operator-reported

Bharti Airtel · Q1 FY27 results

India mobile ARPU ₹264. Global customer base and Homes connections are separately defined measures.

Reporting period
Quarter ended 30 June 2026
Published
4 August 2026
Status
Verified against official release
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02
Operator-reported

Reliance Industries · Q1 FY27 results

Jio ARPU ₹215.6; operator-reported connectivity customers 533.3 million.

Reporting period
Quarter ended 30 June 2026
Published
17 July 2026
Status
Verified against official presentation
Read source
03
Regulatory evidence

TRAI · Telecom subscriptions, July 2026

Total broadband subscriptions, wired + wireless, including M2M: 1,094.48m. Jio 535.12m; Airtel 384.23m.

Reporting period
31 July 2026
Published
28 August 2026
Status
Verified against official release
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04
Independent measurement

Opensignal · India Mobile Network Experience

National measured mobile experience. Reliability uses a 100–1000 point scale. National values are not local guarantees.

Reporting period
1 October–29 December 2025
Published
February 2026
Status
Dated snapshot; no newer report verified
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05
Workbook calculation

Customer Service & Experience Survey

946 records; 433 Airtel and 513 Jio. Customer-response origin confirmed by the project owner. Higher 1–5 ratings indicate more positive responses.

Reporting period
Collection dates not supplied
Published
Supplied for this academic study
Status
Calculations checked; recruitment not independently verified
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06
Presentation reconstruction

Services Marketing & Experience Standards Audit

15-slide reconstruction. Original PowerPoint was not supplied. Framework diagnoses and roadmap actions are managerial interpretations or recommendations.

Reporting period
4 September 2026
Published
Information base refreshed 9 September 2026
Status
Source claims reconciled separately
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